{"xsrfToken":"56cfb94a12345a1d7028c9d2476ecb1c011dc3f1_lout","branding":{"id":"19","key":"da","name":"Customer Insights & Analytics","portalBaseUrl":"/servicedesk/customer/portal/19"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2d135a5f-84f3-4100-9db3-674cf660a068/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NDUxYjY1Ny00MDM4LTQ1YTktOTcyZC0zNTNjNWFjOGQ2NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJkMTM1YTVmLTg0ZjMtNDEwMC05ZGIzLTY3NGNmNjYwYTA2OCI6WyJyZWFkIl19LCJleHAiOjE3NDM2MTY4NjYsIm5iZiI6MTc0MzYxNjI2Nn0.kmqZ7IhXJ0_kiDenYhJyYfyP_faqoif7vw31CcfhWX0&client=4451b657-4038-45a9-972d-353c5ac8d671&mode=fit","logoId":"2d135a5f-84f3-4100-9db3-674cf660a068","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Thrive Global Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Thrive Global Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#6dcbd3","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"19","key":"da","projectId":10202,"serviceDeskId":19,"name":"Customer Insights & Analytics","description":"<p>Raise requests for the Customer Analytics team below – don't be shy! If in doubt, feel free to create a ticket or ping the #data channel.</p>\n<p>For information on all the ways to work with the Customer Analytics team, please take a look at our Coda page:</p>\n<p><a href=\"https://coda.io/d/Customer-Insights-Analytics-Hub_dp38_nojzw4/Customer-Insights-Analytics-Team_suqBl?searchClick=3063e4e2-97d3-4174-b906-e28f85e88b50_p38_nojzw4#The-Team_tuTn7/r1\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://coda.io/d/Customer-Insights-Analytics-Hub_dp38_nojzw4/Customer-Insights-Analytics-Team_suqBl?searchClick=3063e4e2-97d3-4174-b906-e28f85e88b50_p38_nojzw4#The-Team_tuTn7/r1</a></p>","portalBaseUrl":"/servicedesk/customer/portal/19","reqTypes":[{"id":"10558","name":"Automation - Please Use Linear (/asks or /data in Slack)","descriptionHtml":"","callToAction":"Automation - Please Use Linear (/asks or /data in Slack)","introHtml":"<p>Use this request type if you want a data process automated!</p>","icon":10643,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10643","groups":[80],"key":""},{"id":"10470","name":"Bugs, Troubleshooting - Use Linear (/asks or /data in Slack)","descriptionHtml":"","callToAction":"Bugs, Troubleshooting - Use Linear (/asks or /data in Slack)","introHtml":"","icon":10303,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10303","groups":[82],"key":""},{"id":"10476","name":"Dashboards - Please Use Linear (/asks or /data in Slack)","descriptionHtml":"","callToAction":"Dashboards - Please Use Linear (/asks or /data in Slack)","introHtml":"<p>For questions related to our in-product or Looker dashboards. This can include customizations, questions, requested improvements, and more.</p>","icon":10304,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[81],"key":""},{"id":"10457","name":"Decks & Presentations - Use Linear (/asks or /data in Slack)","descriptionHtml":"","callToAction":"Decks & Presentations - Use Linear (/asks or /data in Slack)","introHtml":"<p>Requests related to custom slide assets, business reviews, presentations, or even simply requesting a Data team member to provide support during a customer call.</p>","icon":10630,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10630","groups":[80],"key":""},{"id":"10480","name":"Demographic Files - Use Linear (/asks or /data in Slack)","descriptionHtml":"","callToAction":"Demographic Files - Use Linear (/asks or /data in Slack)","introHtml":"<p>Need support on how a customer can pass demographic data to us? The Data Engineer team does this work, but if you need an analyst to help identify what fields to pass, chat about how we use this data, or anything else, create a ticket here.</p>","icon":10307,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10307","groups":[88],"key":""},{"id":"10485","name":"Manual Data - Please Use Linear (/asks or /data in Slack)","descriptionHtml":"","callToAction":"Manual Data - Please Use Linear (/asks or /data in Slack)","introHtml":"<p>Need a list of users who completed a challenge? A breakdown of how many users there are by department? This is your spot.</p>","icon":10323,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10323","groups":[84],"key":""},{"id":"10455","name":"Questions/Thoughts for Analytics (i.e., Everything Else!)","descriptionHtml":"","callToAction":"Questions/Thoughts for Analytics (i.e., Everything Else!)","introHtml":"<p>Got a question for the analytics team that doesn't go somewhere else? Submit it here.</p>","icon":10320,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[83],"key":""},{"id":"10454","name":"Ad Hoc Data Consulting - Please Use Linear (/asks or /data)","descriptionHtml":"","callToAction":"Ad Hoc Data Consulting - Please Use Linear (/asks or /data)","introHtml":"<p>Need help with report or data analysis? Submit a request here.</p>","icon":10306,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10306","groups":[],"key":""},{"id":"10481","name":"Benchmarking, Forecasting, or Goal-Setting","descriptionHtml":"","callToAction":"Benchmarking, Forecasting, or Goal-Setting","introHtml":"<p>Need a comparison metric? Need to forecast licenses over time, or usage given an implementation change? Need data support on a strategy plan? Drop that request in here!</p>","icon":10321,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10321","groups":[],"key":""},{"id":"10479","name":"Impact Assessments & Surveys","descriptionHtml":"","callToAction":"Impact Assessments & Surveys","introHtml":"<p>Includes all questions related to collecting survey data, including impact (pre- and post-) assessments, custom survey development, webinar surveys, and more. If it's related to Qualtrics, then it likely belongs here.</p>","icon":10316,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10316","groups":[],"key":""},{"id":"10478","name":"In Product Dashboards","descriptionHtml":"","callToAction":"In Product Dashboards","introHtml":"<p>For questions related to our in-product individual insights dashboard and admin pulse dashboard. Note that product owns these dashboards, but we can explain the data, collect feedback, and on occasion make adjustments to the underlying data.</p>","icon":10304,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[],"key":""},{"id":"10483","name":"KPI Development","descriptionHtml":"","callToAction":"KPI Development","introHtml":"<p>If your customer has a particular KPI that they want to measure that we don't already have, please drop it in here (e.g., Learn course completion rates, a usage metric that only includes certain actions, etc.)</p>","icon":10315,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10315","groups":[],"key":""},{"id":"10486","name":"New Looker Dashboard - Use Linear (/asks or /data in Slack)","descriptionHtml":"","callToAction":"New Looker Dashboard - Use Linear (/asks or /data in Slack)","introHtml":"<p>For any requests to create a new Looker dashboard. Note that these requests require ongoing maintenance and therefore require approval before acceptance in some cases.</p>","icon":10304,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10304","groups":[],"key":""},{"id":"10484","name":"Other Analytics - Use Linear (/asks or /data in Slack)","descriptionHtml":"","callToAction":"Other Analytics - Use Linear (/asks or /data in Slack)","introHtml":"<p>Other ad hoc analytics that don't belong in the above.</p>","icon":10320,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[],"key":""},{"id":"10487","name":"Product Analytics Request","descriptionHtml":"","callToAction":"Product Analytics Request","introHtml":"<p>Need to understand the success of an upcoming feature launch, or a deep dive into certain metrics? Need a dashboard to cover product metrics? Add them here!</p>","icon":10316,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10316","groups":[],"key":""},{"id":"10500","name":"Product Tracking Request","descriptionHtml":"","callToAction":"Product Tracking Request","introHtml":"<p>Launching or revising a new feature and need to add tracking?</p>","icon":10630,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10630","groups":[],"key":""}],"reqGroups":[{"id":80,"name":"Decks & Presentations"},{"id":81,"name":"Dashboards"},{"id":84,"name":"Manual Data Pull"},{"id":82,"name":"Bugs & Data Discrepancies"},{"id":88,"name":"Demographic File Ingestion"},{"id":83,"name":"Everything Else!"}],"orderMapping":{"67":[10476,10457,10454,10455],"68":[10470],"69":[10476,10457,10454,10470,10455,10478],"70":[10486,10476,10478],"71":[10457],"73":[10479,10480,10500],"74":[10481,10483,10484],"75":[10470],"76":[10455],"77":[10485],"78":[10487],"80":[10457,10558],"81":[10476],"82":[10470],"83":[10455],"84":[10485],"52":[10455,10454,10470,10476,10457],"53":[10457,10470,10476],"88":[10480],"60":[10476],"61":[10457]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":19,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DA","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NDUxYjY1Ny00MDM4LTQ1YTktOTcyZC0zNTNjNWFjOGQ2NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIwMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM2MTc0NjYsIm5iZiI6MTc0MzYxNjI2Nn0.URWJ66sJZQjSLjwoIgO9dFa38hHgzeaUSg-3ZU_9XWY","targetCollection":"upload-project-10202","endpointUrl":"https://api.media.atlassian.com","clientId":"4451b657-4038-45a9-972d-353c5ac8d671","tokenDurationInMins":20}},"reqCreate":{"id":10457,"projectId":10202,"form":{"name":"Decks & Presentations - Use Linear (/asks or /data in Slack)","descriptionHtml":"","callToAction":"Decks & Presentations - Use Linear (/asks or /data in Slack)","intro":"<p>Requests related to custom slide assets, business reviews, presentations, or even simply requesting a Data team member to provide support during a customer call.</p>","instructions":"","icon":10630,"iconUrl":"https://thrive-global.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10630","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10344","fieldConfigId":"10663","label":"Company Name (if applicable)","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10345","fieldConfigId":"10664","label":"Priority","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10563","label":"High","selected":false,"children":[]},{"value":"10564","label":"Medium","selected":false,"children":[]},{"value":"10565","label":"Low","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10359","fieldConfigId":"10683","label":"Ticket Size","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10598","label":"XS (<10 min. ask)","selected":false,"children":[]},{"value":"10599","label":"S (e.g., straightforward request with minimal back-and-forth and little necessary nuance)","selected":false,"children":[]},{"value":"10600","label":"M (asks that have some nuance or challenges, but fairly minimal effort)","selected":false,"children":[]},{"value":"10601","label":"L (large, time-consuming projects)","selected":false,"children":[]},{"value":"10602","label":"XL (large, often highly collaborative projects with several unknowns and often no set framework)","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10340","fieldConfigId":"10659","label":"Request Type (May Choose Multiple)","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10551","label":"Direct Engagement (i.e., you would like a Data team member to sit on a call)","selected":false,"children":[]},{"value":"10552","label":"One Time Use Slide Asset (Customer-Specific -- i.e., can only be used for a specific customer)","selected":false,"children":[]},{"value":"10553","label":"Scalable Slide Asset (i.e., can be reused across multiple customers)","selected":false,"children":[]},{"value":"10554","label":"Business Review","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Company Name (if applicable): Description of Ask","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10352","fieldConfigId":"10671","label":"Scalable","description":"Is this an output that can only be used once, or is it an asset that could be repeatedly be used?","descriptionHtml":"<p>Is this an output that can only be used once, or is it an asset that could be repeatedly be used?</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10575","label":"One-Time Output","selected":false,"children":[]},{"value":"10576","label":"Scalable","selected":false,"children":[]}]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"Remember to give us information on not just the ask, but the context around it!","descriptionHtml":"<p>Remember to give us information on not just the ask, but the context around it!</p>","required":true,"displayed":true,"defaultObject":"{\"type\":\"doc\",\"version\":1,\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"For Business Reviews, please include information on:\",\"marks\":[{\"type\":\"strong\"}]}]},{\"type\":\"bulletList\",\"content\":[{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"The expected date of the presentation\"}]}]},{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"The timeframe this Business Review should cover (e.g., last 3 months, year-to-date, etc.)\"}]}]},{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"Interventions during this time period, particularly any that may need additional reporting (e.g., company challenges, new Learn content)\"}]}]},{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"If the customer expects any demographic cuts, and if so, which ones they care most about\"}]}]},{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"We often struggle to create a Business Review early in a given month, if you want data for the prior month! Please flag if we’d have less than week from the end of the prior month to create the deck.\",\"marks\":[{\"type\":\"strong\"}]}]}]}]},{\"type\":\"paragraph\"}]}","presetValues":[],"defaultObjectAsJson":"\"{\\\"type\\\":\\\"doc\\\",\\\"version\\\":1,\\\"content\\\":[{\\\"type\\\":\\\"paragraph\\\",\\\"content\\\":[{\\\"type\\\":\\\"text\\\",\\\"text\\\":\\\"For Business Reviews, please include information on:\\\",\\\"marks\\\":[{\\\"type\\\":\\\"strong\\\"}]}]},{\\\"type\\\":\\\"bulletList\\\",\\\"content\\\":[{\\\"type\\\":\\\"listItem\\\",\\\"content\\\":[{\\\"type\\\":\\\"paragraph\\\",\\\"content\\\":[{\\\"type\\\":\\\"text\\\",\\\"text\\\":\\\"The expected date of the presentation\\\"}]}]},{\\\"type\\\":\\\"listItem\\\",\\\"content\\\":[{\\\"type\\\":\\\"paragraph\\\",\\\"content\\\":[{\\\"type\\\":\\\"text\\\",\\\"text\\\":\\\"The timeframe this Business Review should cover (e.g., last 3 months, year-to-date, etc.)\\\"}]}]},{\\\"type\\\":\\\"listItem\\\",\\\"content\\\":[{\\\"type\\\":\\\"paragraph\\\",\\\"content\\\":[{\\\"type\\\":\\\"text\\\",\\\"text\\\":\\\"Interventions during this time period, particularly any that may need additional reporting (e.g., company challenges, new Learn content)\\\"}]}]},{\\\"type\\\":\\\"listItem\\\",\\\"content\\\":[{\\\"type\\\":\\\"paragraph\\\",\\\"content\\\":[{\\\"type\\\":\\\"text\\\",\\\"text\\\":\\\"If the customer expects any demographic cuts, and if so, which ones they care most about\\\"}]}]},{\\\"type\\\":\\\"listItem\\\",\\\"content\\\":[{\\\"type\\\":\\\"paragraph\\\",\\\"content\\\":[{\\\"type\\\":\\\"text\\\",\\\"text\\\":\\\"We often struggle to create a Business Review early in a given month, if you want data for the prior month! Please flag if we’d have less than week from the end of the prior month to create the deck.\\\",\\\"marks\\\":[{\\\"type\\\":\\\"strong\\\"}]}]}]}]},{\\\"type\\\":\\\"paragraph\\\"}]}\"","rendererType":"atlassian-wiki-renderer"},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due Date","description":"Please enter the date for our internal review to be complete. This is an ideal due date, and is not approved until a member of the Data team has accepted it.","descriptionHtml":"<p>Please enter the date for our internal review to be complete. This is an ideal due date, and is not approved until a member of the Data team has accepted it.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10364","fieldConfigId":"10691","label":"Please enter the data of the Business Review presentation or pre-read.","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10349","fieldConfigId":"10668","label":"Available Resources (for general reference)","description":"","descriptionHtml":"","required":false,"displayed":true,"defaultObject":"{\"type\":\"doc\",\"version\":1,\"content\":[{\"type\":\"bulletList\",\"content\":[{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"Business Review Process\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://coda.io/d/Customer-Insights-Analytics-Hub_dp38_nojzw4/Business-Review-Processes_suTWL?searchClick=3063e4e2-97d3-4174-b906-e28f85e88b50_p38_nojzw4#_lu4sr\"}}]}]}]},{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"Presentation Catalog\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://coda.io/d/Customer-Insights-Analytics-Hub_dp38_nojzw4/Presentation-Catalog_suTSG?searchClick=3063e4e2-97d3-4174-b906-e28f85e88b50_p38_nojzw4#_lu24b\"}}]}]}]},{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"QBR Automation Repository\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://github.com/thriveglobal/data-qbr-automation\"}}]}]},{\"type\":\"bulletList\",\"content\":[{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"QBR Spreadsheet Template\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://docs.google.com/spreadsheets/d/1W8hFMIjTy9ObZfyyqs78QUsLuDIqSxVCpNo3KQhcrIc/edit#gid=1731593444\"}}]}]}]},{\"type\":\"listItem\",\"content\":[{\"type\":\"paragraph\",\"content\":[{\"type\":\"text\",\"text\":\"QBR Deck Template\",\"marks\":[{\"type\":\"link\",\"attrs\":{\"href\":\"https://docs.google.com/presentation/d/1pVNTgPtwlah_hrSZ_pA961B9V9fQ05mC_xoWaY86iP8/edit\"}}]}]}]}]}]}]},{\"type\":\"paragraph\"}]}","presetValues":[],"defaultObjectAsJson":"\"{\\\"type\\\":\\\"doc\\\",\\\"version\\\":1,\\\"content\\\":[{\\\"type\\\":\\\"bulletList\\\",\\\"content\\\":[{\\\"type\\\":\\\"listItem\\\",\\\"content\\\":[{\\\"type\\\":\\\"paragraph\\\",\\\"content\\\":[{\\\"type\\\":\\\"text\\\",\\\"text\\\":\\\"Business Review Process\\\",\\\"marks\\\":[{\\\"type\\\":\\\"link\\\",\\\"attrs\\\":{\\\"href\\\":\\\"https://coda.io/d/Customer-Insights-Analytics-Hub_dp38_nojzw4/Business-Review-Processes_suTWL?searchClick\\u003d3063e4e2-97d3-4174-b906-e28f85e88b50_p38_nojzw4#_lu4sr\\\"}}]}]}]},{\\\"type\\\":\\\"listItem\\\",\\\"content\\\":[{\\\"type\\\":\\\"paragraph\\\",\\\"content\\\":[{\\\"type\\\":\\\"text\\\",\\\"text\\\":\\\"Presentation Catalog\\\",\\\"marks\\\":[{\\\"type\\\":\\\"link\\\",\\\"attrs\\\":{\\\"href\\\":\\\"https://coda.io/d/Customer-Insights-Analytics-Hub_dp38_nojzw4/Presentation-Catalog_suTSG?searchClick\\u003d3063e4e2-97d3-4174-b906-e28f85e88b50_p38_nojzw4#_lu24b\\\"}}]}]}]},{\\\"type\\\":\\\"listItem\\\",\\\"content\\\":[{\\\"type\\\":\\\"paragraph\\\",\\\"content\\\":[{\\\"type\\\":\\\"text\\\",\\\"text\\\":\\\"QBR Automation Repository\\\",\\\"marks\\\":[{\\\"type\\\":\\\"link\\\",\\\"attrs\\\":{\\\"href\\\":\\\"https://github.com/thriveglobal/data-qbr-automation\\\"}}]}]},{\\\"type\\\":\\\"bulletList\\\",\\\"content\\\":[{\\\"type\\\":\\\"listItem\\\",\\\"content\\\":[{\\\"type\\\":\\\"paragraph\\\",\\\"content\\\":[{\\\"type\\\":\\\"text\\\",\\\"text\\\":\\\"QBR Spreadsheet Template\\\",\\\"marks\\\":[{\\\"type\\\":\\\"link\\\",\\\"attrs\\\":{\\\"href\\\":\\\"https://docs.google.com/spreadsheets/d/1W8hFMIjTy9ObZfyyqs78QUsLuDIqSxVCpNo3KQhcrIc/edit#gid\\u003d1731593444\\\"}}]}]}]},{\\\"type\\\":\\\"listItem\\\",\\\"content\\\":[{\\\"type\\\":\\\"paragraph\\\",\\\"content\\\":[{\\\"type\\\":\\\"text\\\",\\\"text\\\":\\\"QBR Deck Template\\\",\\\"marks\\\":[{\\\"type\\\":\\\"link\\\",\\\"attrs\\\":{\\\"href\\\":\\\"https://docs.google.com/presentation/d/1pVNTgPtwlah_hrSZ_pA961B9V9fQ05mC_xoWaY86iP8/edit\\\"}}]}]}]}]}]}]},{\\\"type\\\":\\\"paragraph\\\"}]}\"","rendererType":"atlassian-wiki-renderer"},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10365","fieldConfigId":"10692","label":"Due Date Approved (Customer Analytics Use Only)","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10611","label":"Yes","selected":false,"children":[]},{"value":"10612","label":"Yes, with notes (see comments):","selected":false,"children":[]},{"value":"10613","label":"No","selected":false,"children":[]}]},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"10001","label":"Priority 0","selected":false,"children":[]},{"value":"1","label":"Priority 1","selected":false,"children":[]},{"value":"2","label":"Priority 2","selected":false,"children":[]},{"value":"3","label":"Priority 3","selected":false,"children":[]},{"value":"4","label":"Priority 4","selected":false,"children":[]},{"value":"5","label":"No Priority Assigned","selected":true,"children":[]},{"value":"10002","label":"White Glove","selected":false,"children":[]}],"noneOptionRequired":false}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/19/create/10457","requestValidateBaseUrl":"/servicedesk/customer/portal/19/validate/10457","calendarParams":{"firstDay":0,"date":"2025-04-02T13:51:06-0400","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0NDUxYjY1Ny00MDM4LTQ1YTktOTcyZC0zNTNjNWFjOGQ2NzEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIwMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM2MTc0NjYsIm5iZiI6MTc0MzYxNjI2Nn0.URWJ66sJZQjSLjwoIgO9dFa38hHgzeaUSg-3ZU_9XWY","targetCollection":"upload-project-10202","endpointUrl":"https://api.media.atlassian.com","clientId":"4451b657-4038-45a9-972d-353c5ac8d671","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}